Business IT Support
Here at Connected Systems, we take the headache out of IT. Our comprehensive Business IT support covers Microsoft, Apple, Networking and Google Apps and Office 365. We cover all your IT support needs, so you can focus on your business.
Remote Monitoring And Management (RMM)
Our RMM (remotely monitor and manage) software allows us to deliver maintenance and repair work on servers, desktops, mobile devices and other endpoints via the Internet – freeing up valuable time and resources that were previously devoted to solving client problems on-site. RMM tools to keep their finger on the pulse of network and computer health for their clients. By installing a software agent on client devices we can offer proactive maintenance, troubleshooting and quick problem resolution when issues do arise. RMM functionality includes alerting and integrated ticketing, remote control, patch management, antivirus updating, reporting and more. Or RRM software also includes a Full licence for Webroot Anti Virus software. Small companies are increasingly finding themselves the target of Cyber Attacks. Our software helps you protect your company from serious financial and reputational damage.
Our IT Outsourcing Solutions offers comprehensive outsourced onsite, remote dial-in and help desk services to our customers. We build a support package tailored to your business needs. Outsourcing your IT Services will save your company time and money and leave your staff free to work on the job’s they were employed to do. Our Outsourcing solutions allow your organisation to benefit from experienced certified technical staff.
No need for a dedicated in-house IT support staff. We can take the headache out of IT recruitment, training, managing holiday/absence and reduce downtime. Our services also include 24/7 IT monitoring software. Allowing Connected Systems to prevent unnecessary downtime.
Key Reasons to switch to Connected Systems
- Access to Local Professionals
- Personalised Service
- Proactive Strategic Planning with our RRM software
- Cost Effective Solutions – Fixed priced IT solutions
- Reduce your own in-house IT staff
- Cloud specialists
- Business Phone Systems, Networking, WIFI and Broadband Installations
Alternatively, if you have a small IT team, we can work with them to enhance your IT provision and IT Holiday cover.
We offer a range of IT support and consultancy services including:
- Expert on-site installation of new IT Solution Systems, Upgrades, Cloud Migrations
- Email Solutions – Hosted Exchange, G Suite, SharePoint and Office 365
- Cloud Backups and Disaster Recovery
- Server Maintenance
- Software Upgrades
- Proactive IT Support
- Migration to Cloud Services
- Web Filtering Spam/AV Mail Filtering
- Branch Office and Homeworking solutions
- VOIP Business Telephone Solutions
Our range of specialist small business IT support services include IT Holiday Cover, Storage Solutions, Firewall installations, Branch office VPNs, WIFI Installations and IT Troubleshooting. We can reduce your IT costs whilst improving system uptime and system performance.
We only operate in the Nottinghamshire area, so you receive the best service we can offer.
Hosted Business Phone Systems
We can provide customers with hosted telephony systems as an alternative to traditional onsite PBX system. Our systems are the perfect solution for companies that don’t want to invest in expensive onsite systems. As the UK will be switching from an analogue voice system to an IP solution. IP solutions run over the Internet rather ISDN or PSTN lines. VOIP systems tend to be around 30% cheaper than ISDN and on-site PBX systems which are packed with features.
- Inclusive calls to 2000 landlines and 2000 mobiles per handset
- Advanced features inc. voicemail, hunt groups, On hold music or advertising, call management, statistics, Conference calling, call transfer.
- Future proof upgrades; no costly maintenance
- Simple user portal; plug & play handsets
- Work from anywhere plus mobile app available IOS & Android
- Installation and training-induced
- Auto Attendant implementation and recording
- Free call between handsets
- Work from home or multi-sites
Distributed Audio and Video Solutions
Our distributed video matrix systems allow multiple rooms to show the same content or any combination of content from Apple TVs, Streaming Services Local videos etc. We can also install audio systems to play music throughout your building from music stored locally or Internet streaming services.
- Multi-room distributed audio systems
- HDTV Installation
- Projectors and electronic screens
- Distributed HD Video
We are experts at digital signage installation for your office or building. Digital signage is a great way to show company information, product promotions and special offers.
We offer signage solutions for every budget. Our systems are cloud based. You can manages all your screens from one web browser, alternatively we offer a fully managed solution where our team update your screen with your assets.