Privacy Policy

1. 🧭 Who We Are

Connected Systems is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you visit our website https://www.connectedsystems.co.uk.

We are registered in the United Kingdom and operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. 📋 What Information We Collect

We may collect and process the following types of personal data:

Identity Data: Name, job title, company name
Contact Data: Email address, phone number, postal address
Technical Data: IP address, browser type, operating system, referring URLs
Usage Data: Pages visited, time spent on site, clickstream data
Marketing Preferences: Opt-in/opt-out status for communications

3. 🛠️ How We Use Your Information

We use your data to:

Respond to enquiries and provide customer support
Deliver services and manage contracts
Improve website functionality and user experience
Send updates, newsletters, and promotional content (with consent)
Comply with legal obligations

4. 🧰 Legal Basis for Processing

We process your personal data under the following lawful bases:

5. 🧳 Data Sharing and Transfers

We do not sell your data. We may share it with:

Trusted service providers (e.g., hosting, analytics, CRM platforms)
Legal authorities if required by law
Third parties in the event of a business transfer or merger

If data is transferred outside the UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

6. 🍪 Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences via your browser settings.

Types of cookies we use:

Essential cookies: Required for basic site functionality
Analytics cookies: Help us understand user behaviour
Marketing cookies: Used for targeted advertising (only with consent)

7. 🧒 Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

8. 🧾 Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact us at website@connectedsystems.co.uk

9. 🔐 Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or loss.

10. 📞 Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Connected Systems
Email: website@connectedsystems.co.uk
Phone: 0115 8813456
Address:

Antenna Media Centre,
Beck Street,
Nottingham,
NG1 1EQ