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Privacy Policy

1. 🧭 Who We Are

Connected Systems is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you visit our website https://www.connectedsystems.co.uk.

We are registered in the United Kingdom and operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. 📋 What Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, job title, company name

  • Contact Data: Email address, phone number, postal address

  • Technical Data: IP address, browser type, operating system, referring URLs

  • Usage Data: Pages visited, time spent on site, clickstream data

  • Marketing Preferences: Opt-in/opt-out status for communications

 

3. 🛠️ How We Use Your Information

We use your data to:

  • Respond to enquiries and provide customer support

  • Deliver services and manage contracts

  • Improve website functionality and user experience

  • Send updates, newsletters, and promotional content (with consent)

  • Comply with legal obligations

 

4. 🧰 Legal Basis for Processing

We process your personal data under the following lawful bases:

 

5. 🧳 Data Sharing and Transfers

We do not sell your data. We may share it with:

  • Trusted service providers (e.g., hosting, analytics, CRM platforms)

  • Legal authorities if required by law

  • Third parties in the event of a business transfer or merger

If data is transferred outside the UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

 

6. 🍪 Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences via your browser settings.

Types of cookies we use:

  • Essential cookies: Required for basic site functionality

  • Analytics cookies: Help us understand user behaviour

  • Marketing cookies: Used for targeted advertising (only with consent)

 

7. 🧒 Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

 

8. 🧾 Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact us at website@connectedsystems.co.uk

 

9. 🔐 Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or loss.

 

10. 📞 Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Connected Systems
Email: website@connectedsystems.co.uk
Phone: 0115 8813456
Address:

Antenna Media Centre,
Beck Street,
Nottingham,
NG1 1EQ

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